Scoro is an all-in-one business management software that helps users to simplify work and reduce time spent on routine tasks.   Although Scoro focusses at managing all the tasks from one single place and preventing the users from shuffling between different tools and platforms, there are several drawbacks that force users to look out for Scoro alternatives. 

No need to worry as we have your back. We have not only listed the drawbacks of Scoro, but we have listed out 10 other CRM software vendors that can be a better fit for your business.

Why do businesses need a Scoro alternative?

All tools have their pros and cons and when it comes to CRM there is no best choice. You have to find the CRM or Project management tool that is the best fit for your business. When we started checking the Scoro reviews online, we found the following issues highlighted by their current and former customers:

• Price is very high for small businesses compared to other CRMs with similar features. And the pricing is not at all flexible.
• Lack of synchronization of user’s contact list with important email providers such as Gmail.
• It has a steep learning curve, thus it takes time to learn all the functionalities of Scoro and to start implementing it. This is a big no for businesses who are looking to start immediate implementation using a CRM.
• There are many glitches in the software. For example, the users cannot find the name of clients or companies that are already added to the list and they need to add it again.
• It needs to be a lot more intuitive. The users find it very difficult to use the tool as whenever they need to add a new button, product etc, they need to browse through the whole menu to find it.
• The reports section is a big let down as it is extremely limited. It is difficult to generate a few reports.
• Scoro has a comprehensive layout and it can be difficult to adjust it initially.
• The user finds the interface difficult to use and old-fashioned.

Why are we reviewing Scoro alternatives?

Prior to building TeamWave – an all-in-one, productivity software for small business that combines features of CRM, Project Management and HRMS, we did extensive market research on the popular CRM solutions. Scoro is one of the top ten CRM apps that we have evaluated. Others namely:  

• Salesforce
• Pipedrive
• Freshsales
• Nutshell CRM
• Salesflare
• Insightly
• Agile CRM
• Nimble CRM
• Teamleader CRM

We have analysed each of the above software and understood the pros and cons, from a small business user perspective, and here is a summary of our findings:

#1 Scoro Alternative: TeamWave

TeamWave Highlights:

• Flat pricing of $39/month for UNLIMITED users.
• Visual Sales Pipeline that gives complete visibility of the pipelines across various stages.
• Customize CRM with custom fields to add more data, powerful filters and custom pipelines. Thus customizing the CRM as per your business needs.
• CRM, HRM and Task/ Project Management, all available in one place.
• Has a Mobile app that helps the team stay up-to-date about their deals and projects, even on the go.
• Contact Management
• Detailed reports and forecasts to gain real-time data and actionable insights.
• Email Integration to manage leads and keep track of all the conversations in one place.
• Built-in notifications and reminders to stay informed of all activities and tasks.
• Products Feature that creates a library of all the goods or services the business provides, links them to the deals and also allows the user to create custom fields that are specific to their business needs.
• Integrates with other third-party apps like Gsuite, Zapier and QuickBooks to get all the important information at one place.

How is TeamWave CRM better than Scoro?

SCORO [ESSENTIAL PLAN]	TEAMWAVE
Lacks advanced features such as sales pipeline (comes with an added cost), web-forms and product add-ons	Includes all the advanced features such as customized sales pipeline, lead capture forms and product add-ons
Basic project management features like project templates, phases and milestones can be only accessed by paying extra $6/user.	Advanced project management features such as list/kanban views, templates tasks/subtasks, time-tracking & more are included in the plan for unlimited users.
Integrations with Dropbox, Google Drive, Zapier etc are charged $6/user for each integration.	Integration of tools like GSuite, Mailchimp and Dropbox are all-inclusive and are not charged extra.
Total Price for 10 Users = $260/month	Total Price for 10 Users = $39/month. In fact, TeamWave is $39 for UNLIMITED Users.

Key Consideration: Flat price at US$39/month for unlimited users along with all the essential apps and integrations with other software, makes TeamWave one of the best alternatives for Scoro. Therefore, TeamWave CRM is an ideal choice for small businesses and startups as it will be easier for them to scale their businesses without incurring very high costs. Also, integrations with platforms like Mailchimp and Google Workspace, without any additional cost, helps increase team efficiency and streamlines processes.

Price for UNLIMITED users: $39/month

#2 Scoro Alternative: Salesforce CRM

Salesforce CRM Highlights

• Lightning platform helps users to build app for customers as well as partners
• Workflow automation that supports complex business processes
• Advanced customization options using point and click tools or coding.
• Easily integrates with accounting systems, Ecommerce websites etc
• Trailblazer community offers opportunities that help users to practice and learn the software on their own.
• Social Media Integration
• Territory Management

Key Consideration: Salesforce CRM has a lot of functionalities, but for small businesses, this software is highly expensive. Because, as customization increases, the costs involved increase. Therefore, for businesses that do not have a dedicated sales or marketing team, they will not need such complex software. Also, compared to Scoro the learning curve is much higher for this CRM. Additionally, the configuration is time-consuming. Having so many features causes confusion and new users find it very difficult to use this CRM. Users also complain about poor customer service. 

Price for 10 users: US$ 250/month [Sales Cloud CRM]

#3 Scoro  Alternative: Pipedrive CRM

Pipedrive CRM Highlights

• Users can customize everything
• Can set goals and have detailed reporting features
• Mobile apps and Email Integration

Key Consideration: Pipedrive is an easy-to-use tool. This CRM helps businesses find the right leads and thus grow their business. Pipedrive CRM is best for small businesses but data management is difficult. Especially when businesses start to grow, handling tasks become highly complex. It requires a lot of manual work and there is a need for automated workflow. At present, there are few time-consuming jobs. Few users have reported that customer service has declined one has upgraded from trial to actual plan.

Price for 10 users: US$ 120/month [Essential Plan]

#4 Scoro Alternative: Freshsales CRM

Freshsales CRM Highlights

• AI-based lead scoring system
• Smart workflow automation
• Personalized templates and can send multiple emails
• Can call clients directly from the app and has other options like personalised welcome messages and auto-dialling.
• Sort and filter options that help the users find bad deals, bestsellers or closed deals.

Key Consideration: Freshsales CRM is a simple CRM software for small businesses. But the downside is that the number of third-party integrations, compared to other CRM software, is small. Also, it does not have the flexibility for customizing lead scores. While looking at customer reviews, we found a number of complaints against their customer support services. As the business grows and the need for advanced functionalities increases, it can be difficult to manage operations with FreshSales CRM.

Price for 10 users: US$ 190/month

#5 Scoro Alternative: Nutshell CRM

Nutshell CRM Highlights

• Provides advanced pipeline automation tools
• Unlimited contacts and data storage
• Fully customizable marketing process automation
• Smart search function

Key Consideration:  Nutshell CRM is known for its ease-of-use. Users also say that it is good to set calls, emails or meeting reminders. Few users feel that this CRM is more expensive compared to its competitors and the learning curve is slightly higher. Also, their advanced search feature does not always provide accurate results.

Price for 10 users: US$ 190/month

#6 Scoro Alternative: Salesflare CRM

Salesflare CRM Highlights

• Intensive sales monitoring
• Users can add custom fields to individual accounts
• Integration with Google Workspace and other platforms

Key Consideration:  Salesflare CRM users talk about a few cool features like updating client notes from the phone. But the user interface is out of date and this CRM lacks customizable features. Therefore, preventing it from catering to various business needs. And the price compared to other CRMs is very high which makes it a very expensive option for small businesses.

Price for 10 users: US$ 300/month

#7 Scoro Alternative: Insightly CRM

Insightly CRM Highlights

• Can be Integrated with over 250 applications
• Schedule email so that the sales team can inform the prospect or lead on time
• Flexible Record linking of the contacts to deals and thus effectively manages customer relationships.
• Customized customer support system
• Custom reporting & forecasting

Key Consideration:  Due to many features Insightly CRM is complex and has a high learning curve. Users complain that it has an outdated user interface. Its mobile app does not have important CRM features such as time-tracking, real-time analysis and automatic notification. In addition, as it is more expensive, it will not be an affordable choice for SMBs.

Price for 10 users: US$ 290/month

#8 Scoro Alternative: Agile CRM

Agile CRM Highlights

• It automates sales, marketing and services at one place. This helps to maintain communication consistency.
• Dynamic Webform
• Advanced marketing metrics
• It is easy to link social media profiles to campaigns and contact views
• It can send personalized messages and includes mobile messaging in campaigns
• The landing page builder creates mobile responsive landing pages and results in high conversion rates

Key Consideration: Agile CRM, is an all-in-one system that does not have a high learning curve. One major drawback is its starter package users can use only single integration. The reports are uncluttered and confusing and users need to take higher plans to review activity reports. In conclusion, this CRM is very expensive with such limited features.

Price for 10 users: US$ 99/month

#9 Scoro Alternative: Nimble CRM

Nimble CRM Highlights

• Can organize the contacts into different lists and take bulk actions such as group messages.
• Provides a detailed list of completed or scheduled activities, thus helping the team to keep track.
• Automatically links the team tasks and activities to the respective deal so that everyone stays updated.
• Email templates for efficient engagement. It also tracks emails to see the open and click rates.
• Easy integration with Microsoft 365 and Google Workspace.

Key Consideration:  Nimble CRM is an easy-to-use CRM, which provides a summary of all deals and contacts in the same location. But there are few issues that need to be addressed. It is hard to access emails within the Nimble app and also to forward emails to it. In addition, the user needs the ‘sync’ tool to integrate Nimble with other applications.

Price for 10 users: US$ 250/month

#10 Scoro Alternative: Teamleader CRM

Teamleader CRM Highlights

• Connect with accounting software and follow the invoices easily
• Record incoming and outgoing calls, emails and other communications
• It is synchronized with the calendar so that all meetings and appointments are updated constantly.

Key Consideration:  Teamleader CRM has a nice user interface. In this CRM, where to find different functions, is clearly defined. But the features for each function lacks detailing and is worse compared to other CRMs. The integrations and add-ons come at an additional cost.

Price for 10 users: 250 Euros/month

CONCLUSION

Businesses should consider a variety of factors before choosing the right CRM to provide the best possible experience for their leads, prospects and employees. 

You are a click away from trying out the TeamWave CRM. Signup for our free trial and you will know why we call it the best!!