Bitrix24 Alternative

Bitrix24 is a collaboration suite with apps like task management, CRM, Telephony and time tracking, etc. While it offers a lot of features that can be used by any company, it’s not focused on small business and usabilityTeamWave provides out-of-the-box solution to help small businesses manage and streamline everything in their company (Project Management, CRM & HR) while maintaining a strong focus on usability.

Why TeamWave is the leading Bitrix24 Alternative.

1. Ease of Use

Small businesses need simple software that can provide most of the functionality out-of-the-box. The software should have a minimal learning curve, setup time and save resources (time and money). Here are some examples:

Projects and Task Management

Bitrix24 handles projects via work-groups module. Let’s first take a look at what a customer has asked:

Customer Query on Projects in Bitrix24

Here is the response:

Bitrix24’s Project Mangement via Workgroups

Essentially you need to create a workgroup by following the steps given below:

  1. Click on the create button
  2. Select group
  3. Select the apps you need (tasks, drive, photo gallery, wiki, etc.)
  4. Select group visibility
  5. Add members
  6. Create group

TeamWave handles task management via projects – create a project and add the tasks. Creating new project involves three steps:

  1. Click on ‘new project’
  2. Add the team members
  3. Click on start project
Creating Projects in TeamWave

There will be default set of tools (file sharing, discussion board, time log, etc.) inside each project.

Sample TeamWave Project

CRM Pipeline View

Bitrix24 offers only list view of deals. It lacks the user-interface to provide compelete visibility of the deals across all the sales stages.

Bitrix24 Deal View
Bitrix24 Deal View

TeamWave’s CRM is built around a proven sales pipeline management methodology.

TeamWave’s Visual Sales Pipeline

Just some of the sales-related things you can do easily from a single page:

  • Check progress of each deal/opportunity
  • Add and move deals from one stage to another
  • Mark them as won/lost
  • Schedule deal activities
  • Select different sales pipelines
  • Figure out cumulative deal worth in each stage of the pipeline
  • Find out the rotten deals (no activity for specific number of days)
  • Filter deals via tags, deal ownership and deal state (open, won, lost, rotten)
  • Quickly connect with support via in-app messenger

Note: TeamWave also lets you toggle between list view and time line view of deals.

CRM Customisation

Bitrix24 comes with a default pipeline; if you wish add second pipeline, you’ll have to go fot the standard plan ($99/month) and unlimited pipelines can be unlocked in professional plan ($199/month). Irrespecitive of that making simple cutomisations like editing sales stage can be complex for new users. Here is what you need to do once you’re in the CRM app:

  1. Click on ‘More’
  2. Click on ‘Settings’
  3. Click on ‘Deal Pipelines’
  4. Click on ‘Action’ button
  5. Select ‘edit stages’

With TeamWave you can edit the sales stages with two clicks: click on settings and click on the stage which you wish to edit. Add additional pipelines from the same page (no restrictions).

Leave Management in HRMS

The pofessional plan ($199/month) of Bitrix24 allows you to set up leave management. The workflow is complex and requires considerable amount of time, as you need fiddle with multiple tools. Here is a brief snapshot of the tools required to set up leave management:


TeamWave offers a pre-built time off policy that can be used after minimal customisations (example: adding holidays specific to your country). In order to create additional time off policies, inside the HR app you need to do two things – click on time off policy and click on create policy.

Time Off Policy in TeamWave

2. Pricing

Bitrix24 has tiered pricing structure that starts from $39/month and goes up to $199/month. These pricing plans have following drawbacks:

  • restriction on the number of users (12 users in the free plan and 24 users in plus plan)
  • restriction on the type of feature you can use (e.g., external users can be invited only in the standard plan – $99/month)
  • restriction on the storage space

TeamWave has a straightforward pricing – $3/user per month. For annual subscription, the pricing is $2/user per month. All the plans get all the features and apps – absolutely no restriction.

TeamWave Pricing

Here is the cost comparison for a company with 10 employees:


3. Truly Integrated Application Suite

TeamWave is a unified platform for collaboration, sales and HR management. This means you’d get an application suite that integrates three apps. Some of the benefits:

Sales and Projects: Important files can be copied from deals to projects (example: requirement document) with a few clicks. Comes handy when you commence project delivery after winning a deal.

Sales and HR: In the HR app, if you add someone as the reporting manager of a sales rep, then the reporting manager will be automatically added as a deal follower whenever the sales rep adds a new deal. This fosters collaboration and helps in progress tracking.

Projects and HR: Project admin can keep track of the performance of the employees along with appreciation received from clients and log them as private notes in the HR app. During appraisal these notes can be reviewed for better decision making.

Here is a sneak peek of our upcoming features:

We’ll be providing tighter integration of CRM and project management app to help you directly convert deals into project and smoothly transfer all the required files.

Bottom Line

Bitrix24 offers a lot of features for a wide range of companies. TeamWave is focused on providing solutions for mission critical business functions targeted only for small businesses. We built it with a minimal feature set that anyone can use, and we left out everything else. No clutter. No complexity. No extra features to confuse and overwhelm you. We do a few things, but we do them very well.

TeamWave - CRM Projects HR

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